betsapi Privacy Policy for Filipino Players

When you create an account on betsapi, we collect the personal details you provide during registration, including your full name, date of birth, email address, mobile number, and preferred payment method. We also collect identity verification documents such as a government-issued ID when required to confirm your eligibility to play on our platform in the Philippines. During your use of the platform, we automatically gather technical data including your device type, browser version, IP address, and session activity logs to ensure the security and stability of your account. Transaction records — including deposit amounts, withdrawal requests, and bet history — are stored as part of your account profile and are necessary for financial compliance and dispute resolution. If you contact our support team, we retain the content of those communications to help us resolve your query and improve our service quality over time. We do not collect sensitive personal information beyond what is strictly necessary to operate your account and comply with applicable regulations. All data collection is carried out transparently, and you will always be informed of the purpose before any new category of data is requested from you.

The personal information we collect is used primarily to operate and maintain your betsapi account, process deposits and withdrawals in Philippine pesos, and verify your identity in accordance with our regulatory obligations. We use your contact details to send you important account notifications such as transaction confirmations, security alerts, and updates to our platform terms — these communications are essential and cannot be opted out of while your account remains active. With your consent, we may also send you promotional messages about new games, bonuses, and platform features; you can withdraw this consent at any time through your account settings or by contacting our support team. Technical and behavioural data collected during your sessions is used to detect and prevent fraud, identify unusual account activity, and protect the integrity of the platform for all Filipino players. Aggregated and anonymised usage data may be used internally to improve platform performance, refine our game offering, and develop new features that better serve our player community. We do not use your personal data to make fully automated decisions that produce significant legal effects without human review. Any use of your data beyond the purposes listed in this policy will only occur with your explicit prior consent or as required by applicable Philippine law.

betsapi does not sell, rent, or trade your personal information to third parties for their own marketing or commercial purposes under any circumstances. We may share your data with trusted service providers who assist us in operating the platform — such as payment processors, identity verification partners, and cloud infrastructure providers — but only to the extent necessary for them to perform their contracted services, and always under strict confidentiality agreements. In the event that we are required by law, court order, or regulatory authority in the Philippines to disclose certain account or transaction information, we will comply with that obligation and, where legally permitted, notify you of the disclosure. If betsapi undergoes a business restructuring, merger, or acquisition, your personal data may be transferred to the successor entity, provided that the same level of data protection is maintained and you are notified in advance. We may share anonymised, aggregated statistical data with industry partners or regulators for compliance reporting purposes; this data cannot be used to identify any individual player. Our third-party service providers are contractually prohibited from using your data for any purpose other than the specific service they provide to us. We review all third-party data-sharing arrangements regularly to ensure they remain appropriate and proportionate.

We implement industry-standard technical and organisational security measures to protect your personal data from unauthorised access, accidental loss, alteration, or disclosure. All data transmitted between your device and our platform is encrypted using secure protocols, and sensitive account information is stored in encrypted form on protected servers. Access to personal data within our organisation is restricted to authorised personnel who require it to perform their job functions, and all staff with data access are bound by confidentiality obligations. We conduct regular security assessments and vulnerability testing to identify and address potential risks to our data infrastructure before they can be exploited. In the unlikely event of a data breach that poses a risk to your rights and freedoms, we will notify you and the relevant Philippine regulatory authority within the timeframe required by applicable law. Your account is further protected by password authentication, and we strongly encourage you to use a unique, strong password and to enable any additional security features available in your account settings. While we take every reasonable precaution to safeguard your data, no system is entirely immune to risk, and we encourage you to contact us immediately at [email protected] if you suspect any unauthorised access to your account.

As a registered player on betsapi and a resident of the Philippines, you have specific rights regarding the personal data we hold about you, in accordance with applicable data protection legislation. You have the right to request a copy of the personal information we hold about you at any time, and we will provide this in a clear and accessible format within a reasonable timeframe. If any of your personal data is inaccurate or incomplete, you have the right to request that we correct it, and we will action such requests promptly upon verification of your identity. You may request the deletion of your personal data in circumstances where it is no longer necessary for the purposes for which it was collected, subject to any legal retention obligations we are required to fulfil. You also have the right to object to or restrict certain types of processing, including the use of your data for direct marketing purposes, and we will honour such requests without requiring justification. To exercise any of these rights, please contact our support team at [email protected] with your account details and a clear description of your request. We will acknowledge your request within a reasonable period and aim to resolve it fully as quickly as possible, keeping you informed of progress throughout the process.

We retain your personal data for as long as your account remains active and for a period thereafter as required by applicable Philippine law, financial regulations, and our internal compliance policies. Account registration data, identity verification records, and transaction histories are typically retained for a minimum of five years following account closure to satisfy anti-money laundering and financial reporting obligations. Communication records with our support team are retained for a shorter period unless they relate to an ongoing dispute or regulatory matter that requires longer retention. Once the applicable retention period has expired and there is no legal basis for continued storage, your personal data will be securely deleted or anonymised so that it can no longer be linked to you as an individual. If you request deletion of your account before the end of the standard retention period, we will delete all data that we are not legally required to retain and will inform you of any categories of data that must be kept for compliance reasons. We review our data retention schedules regularly to ensure they remain proportionate and aligned with current regulatory requirements. You may contact our support team at any time to ask about the specific retention period applicable to your account data.

betsapi may update this Privacy Policy from time to time to reflect changes in our data practices, platform features, or applicable legal requirements in the Philippines. When we make material changes to this policy, we will notify registered players via a prominent notice on the platform or by email to the address associated with your account, giving you adequate time to review the changes before they take effect. The date at the top of this page will always reflect when the policy was most recently updated, so you can easily check whether a new version has been published since your last visit. Your continued use of the platform after the effective date of any updated policy constitutes your acceptance of the revised terms. If you do not agree with the changes, you should stop using the platform and contact our support team to arrange account closure. We encourage you to review this Privacy Policy periodically so that you remain informed about how we are protecting your information. For any questions or concerns about this policy or our data practices, please reach out to us at [email protected].